Last Updated: 15/07/2025
Welcome to Vendoor. These Terms and Conditions govern your use of the Vendoor mobile application and associated services (“Service”). By accessing or using the Service, you agree to comply with and be bound by these Terms. Please read them carefully.
By using the Vendoor app, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Service.
Vendoor is a local vendor discovery and order facilitation platform. It allows users to browse nearby vendors, view their listed products, and place orders directly with them. Vendoor may facilitate payments and offer delivery services via its partner network.
To place an order or use certain features, you must create a user account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
By placing an order on Vendoor, you agree to pay:
Vendoor may process payments on behalf of vendors using a third-party payment gateway.
Vendoor aims to offer reliable and timely delivery. However, delivery timelines are estimates. We are not responsible for delays due to weather, traffic, vendor readiness, or other unforeseen issues.
Products and prices are listed by individual vendors. While we encourage accurate listings, Vendoor is not liable for discrepancies in product availability, pricing, or description.
Order cancellation and refund policies depend on the vendor’s rules and the delivery status. If you wish to cancel or request a refund, please contact support or check the relevant order status.
You agree not to misuse the Service. Any attempt to disrupt the app, bypass systems, or engage in fraudulent activities will result in immediate termination of access and may lead to legal action.
All content on the Vendoor app — including logos, texts, graphics, and images — is the property of Vendoor or its licensors. Unauthorized use of this content is prohibited.
Vendoor is not liable for any indirect or consequential damages resulting from your use or inability to use the app. The platform is provided “as is” without warranties of any kind.
We may modify or discontinue parts of the Service at any time, with or without notice. Updates to these Terms will be posted within the app or on our website.
These Terms are governed by Indian laws. Any disputes shall be subject to the jurisdiction of courts located in Ahmedabad, Gujarat.
📧 support@vendoor.co.in
📍 Ahmedabad, Gujarat, India